Privacy Policy
Last updated: June 2026
1. Introduction
Bloom Heating & Cooling ("Company," "we," "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services at 10731 Revere Cir, Mokena, IL 60448.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and mailing address when you contact us or request services.
- Service Information: Details about your HVAC systems, service history, and property information relevant to providing our services.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on the site.
3. How We Use Your Information
- To provide, maintain, and improve our HVAC services
- To communicate with you about appointments, estimates, and service updates
- To respond to your inquiries and contact form submissions
- To send service reminders and maintenance recommendations
- To comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only with trusted service providers who assist us in operating our business (such as payment processors) and when required by law.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies
Our website may use cookies and similar technologies to improve your browsing experience. You can configure your browser to refuse cookies, though some website features may not function properly without them.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Your Rights
You have the right to access, correct, or delete your personal information that we hold. To exercise these rights, please contact us at (708) 606-2957 or visit us at 10731 Revere Cir, Mokena, IL 60448.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. SMS Communications
If you choose to receive text messages from Bloom Heating & Cooling, you consent to receive SMS messages at the mobile number you provide. These messages may include appointment reminders, service notifications, account alerts, customer care messages, and other approved campaign communications. Message frequency varies based on your interactions with us. Message and data rates may apply.
You can opt in by texting JOIN to 610-510-8689 or by following another consent method we make available to you. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at (708) 606-2957.
We use service providers, including Twilio, to deliver text messages on our behalf. We use your mobile number and related messaging data only as needed to provide the text messaging service, maintain records of your consent, operate our communications, respond to support requests, and comply with legal obligations.
Your consent to receive text messages is not a condition of purchase. If you opt out, we may still contact you through other lawful channels such as email, phone, or in-application notifications, where applicable.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Bloom Heating & Cooling
10731 Revere Cir, Mokena, IL 60448
(708) 606-2957